Ring Video Doorbells Have A Serious Privacy Issue

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A new report released by The Intercept is pointing a light at the security and privacy of Amazon's Ring home security systems as The Intercept claims large numbers of Ring employees have had access to customers live camera feeds.

Ring was purchased by Amazon last year for 1 Billion Dollars, but it appears the company may have had serious security and privacy issues at the time of the acquisition. The report outlines that Ring engineers and executives had "highly privileged access" to the live camera feeds from customer devices which included their video doorbells, and ring cameras placed outside and inside customers homes.

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US-based employees had access to a video portal which was intended for use by technical support, but instead many outside that team accessed which allowed unfiltered 24/7 live feeds from the customer's cameras.

The Intercept report states:

Although the source said they never personally witnessed any egregious abuses, they told The Intercept “I can say for an absolute fact if I knew a reporter or competitor’s email address, I could view all their cameras.” The source also recounted instances of Ring engineers “teasing each other about who they brought home” after romantic dates.

Going on to state that Ring employees based at the R&D lab in Ukraine had access to an unencrypted folder which contained "every video created by every ring camera around the world" they also had a "corresponding database that linked each specific video file to corresponding specific ring customers."

When asked about all this a Ring spokesperson stated:

"We have strict policies in place for all our team members. We implement systems to restrict and audit access to information. We hold our team members to a high ethical standard and anyone in violation of our policies faces discipline, including termination and potential legal and criminal penalties. In addition, we have zero tolerance for abuse of our systems, and if we find bad actors who have engaged in this behaviour, we will take swift action against them." - Ring Spokesperson

Source: The Intercept

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