Apple Executive Meets With Teen Who Discovered The Group FaceTime Bug
After the major Group FaceTime bug last week Apple Executives met up with the boy who discovered the bug on Friday.
Grant Thompson and his mother from Arizona are being credited as discovering the rather concerning Group FaceTime bug that was published last week which allowed callers to listen in on the receiver before they had answered.
This story goes beyond just discovering the bug with Group FaceTime but a significant issue with the way Apple handles bug reports from outside the traditional tech space. On January 22nd Grant Thompsons mother attempted to notify Apple of the serious bug, but Apple support refused to listen to her concerns. Even going so far as to tell the woman to sign up for a developer account and file a radar, something no average user should have to do to alert Apple to these pressing issues with their product.
After going through all the necessary steps set out by Apple, the company still refused to listen, and only after the mother took to Twitter and tech blogs picked up on the service did apple suspend the Group FaceTime feature until a fix could be sent out to devices.
CNBC is now reporting that a high-level Apple executive met up with the Thompsons at their home in Tucson Arizona on Friday to discuss the issue they had with reporting the bug and talking about compensation the family would receive for finding the bug.
“They also indicated that Grant would be eligible for the bug bounty program. And we would hear from their security team the following week regarding what that meant ... If he got some bug bounty for what he found we’d certainly put it to good use for his college because I think he’s going to go far, hopefully. This is a field he was interested in before and even more so now.”
Apple’s bug bounty system is typically an invite-only program, and each applicant is only allowed access to specific categories of products and services for security reasons, but it appears Apple is willing to make an exception in this case.
In the past, Apple has paid anywhere between $25,000 and $200,000 depending on the severity of the bug discovered.